Business Analysis (BA) is the art of discovering, documenting, and communicating what the client really needs. BAs act as the interpreters between business stakeholders and technical teams — ensuring the product built is the product required.

What We Teach at Oliya.tech

Oliya students practise BA techniques within live projects, interviewing stakeholders, drafting specifications, and verifying that delivered features satisfy user goals.

Learning Path

1. Role of BA in SDLC – requirement elicitation, validation, and traceability.

2. Documentation Skills – drafting BRD (Business Requirements Document), FRS, Use Cases, and User Stories with acceptance criteria.

3. Process Modelling – creating workflows and UML diagrams using Lucidchart and Draw.io.

4. Requirement Gathering Techniques – interviews, workshops, questionnaires, observation, document analysis.

5. Stakeholder Analysis – RACI matrices, communication plans, and conflict mapping.

6. Change Management – version control, CR logs, and impact assessments.

7. Agile BA Practices – backlog grooming, story mapping, and sprint reviews.

8. Non-Functional Requirements – performance, scalability, usability, compliance.

9. Data Analysis Basics – using Excel / Looker Studio to interpret business KPIs.

10. Validation & Testing Support – creating traceability matrices linking requirements to test cases.

Verified Industry Examples

1. JPMorgan Chase – business analysts define regulatory-compliance requirements for systems like Athena.

2. HSBC Global Banking – BAs map anti-money-laundering processes into technology controls.

3. Pfizer Clinical Systems – BAs ensure alignment between regulatory documentation and digital TMF platforms.

4. Accenture and Deloitte – maintain BA Centers of Excellence for client transformation programmes.

5. Amazon – product analysts convert customer data into requirement backlogs for Alexa and Prime teams.

6. IBM – BAs use BPM and UML modelling to design internal workflow tools.

7. SAP Consulting – functional analysts document ERP requirements for global rollouts.

8. Capgemini – combines BA and Agile coaching roles for hybrid delivery teams.

9. Oliya Digital Agency – students shadow BA roles gathering requirements from live UK SME clients.

10. IIBA (Global Community) – validates global relevance through ECBA and CBAP certifications recognised in 120 countries.

Summary

Business Analysis ensures clarity before code.
It’s where ideas are shaped, risks reduced, and value defined.
By mastering elicitation, modelling, and documentation, Oliya graduates learn to think like architects of understanding.

Career Paths

• Business Analyst (IT / Functional) – gather and document requirements.

• Product Owner / Proxy PO – prioritise backlogs and manage stakeholder expectations.

• Systems Analyst – translate workflows into technical blueprints.

• Process Consultant – redesign business operations for efficiency.

• Requirements Manager / BA Lead – govern documentation quality across projects.